CorkPermanent

Role Responsibilities:

• Effectively manage all members of their team including areas such as, work rotas, productivity, training & development, safety, quality, documentation, etc. to ensure the laboratory is run at maximum efficiency.
• Liaise closely with the Section Manager to ensure that resources are available to guarantee that testing activities are completed to customer’s timelines
• Manage online reporting on LIMS, scheduling the work from start to sign off, developing and checking customer reports in a timely manner so as customer expectations are met consistently.
• Perform analysis as requested to ensure that customer’s deadlines are met.
• Review test methods for quotation purposes.
• Ensure that the Systems and Procedures are maintained to meet regulatory requirements.
• Provide continuous feedback to all members of their team on all items in relation to customer or organisational requirements / changes.
• Handle any customer related queries where necessary and liaise with their team to solve these queries if needed.
• Ensure all relevant documentation is authorised and filed accurately in line with company procedures.
• Communicate regularly with their team and all other ancillary groups to ensure information is transferred effectively throughout the organisation.
• Participate in routine regulatory and customer inspections.
• Ensure that all analysts are trained and have completed training records for all tests and other training completed.
• Ensure equipment is properly maintained and in the event of a breakdown that it is repaired in accordance with company procedures (with reference to timeliness, quality and cost.)
• Keep their training records up to date and to initiate training where possible.
• Ensure that customers’ requirements are fully met and in so doing be flexible to work in any area of the business as is required.
• Identify any opportunities for improvement of quality and service and work with the team to implement continuous improvement.

Role Requirements:

• 5 years’ experience in a GMP analytical laboratory is desirable.
• At least 2 years’ supervisory experience is desirable.
• Ability to co-ordinate, schedule and prioritise analytical work.
• Excellent technical ability and strong, proven leadership skills.
• Passionate about quality and customer service.
• Good team player, organised, accurate, strong documentation skills.
• Good communication skills both internally and externally.
• Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.

For a confidential discussion and more information on the role, please contact Rory Walsh on 021-4911063 or email rory.walsh@collinsmcnicholas.ie